Policy
Payment Policy
Two ways to pay, both Indian, and no card details anywhere on this site.
1. Accepted methods
| UPI | Scan the QR or approve the collect request in your own UPI app. The order is placed once the payment is verified. |
|---|---|
| Cash on Delivery | Available for eligible orders and PIN codes with no additional fee. Pay the delivery agent when the parcel arrives. |
2. What we do not accept
We do not accept credit cards, debit cards, net banking or international payment services. There is no card form on this website, no card is stored, and no card network is involved in your order.
3. Pricing and GST
Sonu Electronics is not GST registered. Turnover falls below the applicable GST registration threshold, so GST is not charged separately on an order and no GST tax invoice bearing a registration number is issued. The amount payable for an item is the price on its product page; delivery charges, where applicable, are shown before checkout.
4. Failed or duplicate payments
A UPI debit that does not produce an order confirmation is either reversed by your bank or returned by us within 5 business days once the reference is traced. Send the UPI reference number, the amount and the time to [email protected].
5. Currency
All prices are in Indian Rupees (₹). We sell within India only, so no currency conversion takes place.
6. Contact
[email protected] · +91 97656 49202 · Customer service hours: Monday–Sunday, 10:00 AM–9:00 PM IST